Planning the Replacement of a Complex Digital Platform

How to modernise the platform without rebuilding the limitations of the past

Replacing a digital platform is not merely a matter of selecting new technology. Processes, exceptions, data, integrations and responsibilities accumulated around the existing solution can be transferred almost unchanged—together with their limitations.

Download the whitepaper to learn how to define outcomes before features, evaluate architecture and the cost of change, treat migration as a business decision and shape a valuable first release. It includes a practical decision framework and a checklist for selection, implementation and post-launch operation.

What you will learn

- how to separate business outcomes from a feature list;
- how to analyse audiences, scenarios and exceptions before platform selection;
- how to assign system responsibilities and assess architectural options;
- what to include in TCO and the cost of future change;
- how to prepare migration, the first release and organisational transition;
- how to define ownership and platform evolution after launch.

Who it is for

- executive teams preparing a replatforming or digital-platform modernisation initiative;
- commercial, operations and digital-transformation leaders;
- eCommerce managers, product owners and programme managers;
- CIOs, IT managers, enterprise architects and integration leaders;
- organisations whose platforms connect with ERP, PIM, CRM and other business systems.

Note:You will receive the material as a PDF. Your details will be used to provide the document and, with your consent, to send further communications from Commergent.

FAQ's

Before technology selection. Outcomes, scenarios, data, responsibilities and organisational capacity must be clear before options can be evaluated properly.

Yes. The framework helps identify processes and dependencies that may otherwise be carried forward unintentionally during an upgrade.

Not universally. Options are assessed against real scenarios, responsibilities, integration cost and the cost of future change.

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Looking for a flexible and scalable solution to ever-changing business needs or wanting to work with us in a well-organized and knowledgeable team?