COMMERGENT’s integration connects eCommerce platforms to Microsoft AX through batch processing, where data is transferred and stored for future use, or in real-time, enabling direct communication between the systems. For example, an eCommerce site can check stock availability in AX before confirming an order, ensuring accurate and timely responses.
The benefits of integrating eCommerce with Microsoft AX are significant: increased revenue, optimized operational costs, and enhanced customer experiences. Key advantages include consistent data across all channels, scalable systems, 24/7 customer service, and reduced manual input.
By automating tasks such as product data management, pricing updates, inventory tracking, and order processing, businesses save time and minimize errors. Integration with Microsoft AX ensures that businesses can focus on growth while the systems handle routine tasks, improving overall efficiency and accuracy.